See what our customers are saying about their experience with ZT Automotive.
I used the GM service department several years ago and had a few issues. In July 2026 I returned to give them another try. I had my '24 Sierra Denali serviced and found the service impeccable. My service advisor, James, was absolutely incredible and met every one of my needs. The service technician did not try to upsell unnecessary services and even sent me a personally narrated video of the services he performed. They have certainly gone to great lengths to provide an excellent level of customer service and it shows. Thank you - see you on my next scheduled service interval.
John Wilson was my salesperson. I live 2 1/2 hrs from Florence Al . His personality , knowledge of the vehicle was straight across the board excellent.
We made all the arrangements over the phone or by email or text. Unlike other dealerships that I have traded with over the years, I was never made to feel as if I was being pressured into making any decision whatsoever regarding this vehicle. After working 36 years in the medical field, I feel like Im a pretty good judge of character and I can tell you that Johns character is respectful and kind To his customers.(On a lighter note, hes an excellent multitasker and never missed a beat with his customer)lol. I urge anyone thats looking for a new vehicle or preowned to contact Singing River Nissan and ask for John Wilson. You will not be sorry.
They were so nice and amazing.They helped me in every way they could and did awesome mechanic work.My car runs good as new. They found the problem and was fixed within a day and half. I will bring all my maintenance and mechanical needs to them. Thank you so much Christopher Johnson and Brian Thompson yall did amazing work
Kenya was amazing, sweet, and professional. He got me in my truck for a great price and then Duane in Finance even got it down $100 more dollars a month before we were done. I bought a trade-in and they said they noticed the battery not cranking well and put a brand new one in while I was doing paperwork. Everyone is professional and seem very happy to help people.
Rudi is simply the best! He was incredibly patient throughout my entire car-buying process and took the time to explain absolutely everything, making sure I felt comfortable every step of the way. Even after the purchase, he has continued to check in and make sure everything is going well, which shows how much he truly cares about his customers. I absolutely love my BMW X3, and its all thanks to Rudi! If youre looking for someone who is honest, knowledgeable, and genuinely committed to helping you, I cant recommend him enough. Thank you, Rudi, for making this such an amazing experience!
This five-star review is for Ever Alvarado, whose customer service was outstanding. I brought my BMW in for a mechanical inspection, and from start to finish, Ever was patient, professional, and a pleasure to work with. He took the time to answer my questions, kept me updated throughout the process, and communicated clearly every step of the way. One thing I especially appreciated was his willingness to work directly with my warranty company to help maximize my coverage. Thanks to his persistence and attention to detail, the warranty covered the majority of my repair costs, which I truly appreciated. Exceptional customer service can turn a stressful situation into a manageable one, and thats exactly what Ever did. He treated me with respect, never made me feel rushed, and demonstrated the level of professionalism you hope to find when servicing a luxury vehicle. If youre taking your BMW to this dealership for service, I highly recommend asking for Ever Alvarado. He earned this five-star review through his dedication, communication, and genuine commitment to helping his customers. Thank you, Ever, for making the experience such a positive one!
From answering the phone call from me, Marisa Nickle, the internet sales administrator was extremely kind, pleasant and knowledgeable. My salesman, Koran Avci, was so patient, kind and generous with his time. His presentation of the car and patience with the whole process was stress free. Several managers quietly introduced themselves, assuring my satisfaction with the process and ensuring quality service. I was an out of state buyer, and they allowed me a 3+ hour test ride without any hoops for me to jump through or requirements besides my basic info. Kass Lee, spoke with my wife and I concerning any issues, and available packages that were offered. Several services were surprisingly offered free, which I happily accepted. I had a few concerns, one having the car held there for 2 weeks until I could pick it up, and there was no problem with that. I would give them an 11 overall score if I could, It actually was a bit surreal, without any pressure and unlimited patience and service. I went to this dealership to purchase the car I saw from a presentation on the internet. I left with a great respect of how this dealership begins a relationship of the car with the customer, and because of their process, it is finalized with Me saying I want this car
I had an amazing experience with the maintenance team today! They were incredibly professional, communicative, and worked so well with me throughout the entire process. They made everything easy and were able to give me the best deal, which I truly appreciated. A special thank you to Andrewhe went above and beyond to help me. He genuinely put his all into making sure everything was taken care of and that I was happy with the outcome. Its clear he really cares about his customers and takes pride in his work. I couldnt be more grateful for the outstanding service. Highly recommend!
Allison Ansted acro_allie111
2026-7-17
From the time I filled out an application online and I found the one that I like I left work after talking to tanner who was very nice Landon jones was my salesman and he went out of his way to help us Landon was very sweet and Patient Kenn had us approved by the next morning I look forward to going back to see them and I absolutely love my Nissan armada.
Christy Springer
2026-7-10
First time using the mobile service thanks to my friend, Glenda, advising me about it. It was SO convenient and fast. They came to my work and brought me the keys to my Tundra when finished. Jacqualynn was very helpful to set the appointment up and MICK WAS GREAT!!!! So friendly and came earlier than my appointment time. This was a GREAT experience and will definitely be using this service in the future. Highly recommend using the Mobile Service.
Brittney Nichols
2026-7-10
I drove 9 hours to Toyota of Fort Walton Beach to purchase my 2024 BMW 430i Convertible because they had the exact spec I had been searching for. The trip was absolutely worth it! From the moment I arrived, the team was incredibly friendly, welcoming, and professional. The entire buying process was unbelievably smooth and efficient. I was in and out in about an hour and a half, if that. Before I knew it, I was moving my luggage into my new car and getting ready for the drive home. Everyone made the experience stress-free and enjoyable. There was no hassle, no unnecessary delays, just excellent customer service from start to finish. I couldnt have asked for a better car-buying experience. If youre considering buying a vehicle, even if you have to travel a long distance like I did, I would absolutely recommend Toyota of Fort Walton Beach. They made the entire experience easy, fast, and memorable. Thank you again to the whole team!
I had a wonderful experience at Ron Carter while purchasing my used vehicle. The entire team was professional, patient, and genuinely helpful throughout the process. Ms. Constantine was especially amazingshe went above and beyond to make sure everything went smoothly and that I felt confident in my decision. Vivian also played a key role by connecting me with her, and I truly appreciate that.
It was a long day, but it was absolutely worth it. At no point did I feel rushed or pressured, and the level of care and attention I received made all the difference. Im very happy with my purchase and the service I received.
I highly recommend Ron Carter to anyone in the market for a new or used vehicle. They truly take care of their customers.
If youre looking for a good quality car, call Chris my process was very smooth and kept me in the loop. Im a very busy woman and he was aware so all paperwork was ready for sign at my arrival. That was 1 month ago and he still calls/text just to check on me and the car. Great customer Service. CALL CHRIS you want be disappointed
Keyundra Williams
2026-7-3
I cannot say enough great things about Sloan Rushing, my Service Advisor at Steve Raymond Chevrolet. She exemplifies what exceptional customer service should look like. From start to finish, Sloan was professional, knowledgeable, and incredibly communicative. She kept me informed throughout the entire service process and made sure I always understood what was happening with my vehicle. When the service needs changed during the repair process, she navigated those updates with honesty, transparency, and confidence. She took the time to clearly explain the reasons behind the changes, discuss my options, and ensure I felt informed and comfortable with every decision. What impressed me most was Sloans sense of ownership. She didnt simply relay informationshe took responsibility for making sure my concerns were addressed and worked diligently to provide the best possible solution. Her responsiveness, attention to detail, and commitment to customer satisfaction made the entire experience stress-free. Sloan is a true professional and an incredible asset to Steve Raymond Chevrolet. If youre having your vehicle serviced, I highly recommend requesting Sloan as your Service Advisor. Her communication, integrity, and dedication to her customers are second to none. She has earned my trust and my future business.
I had an excellent experience buying my car through them. We came to a meeting of the minds and pretty much did everything over the phone except the final signings. Kenyatta and Clayton matched a pending deal I had from a previous dealer when it didnt work out with him.
I recently purchased a Mercedes-Benz and had an outstanding experience from start to finish. Chris and Mark were absolutely incredible throughout the entire process. They took the time to answer all of my questions, explained everything clearly, and made the buying process smooth and stress-free. There was never any pressurejust excellent service and a true dedication to customer satisfaction. If youre looking for a new vehicle I highly recommended working with Chris! Thank you both for making this such an enjoyable experience!
Patrick, sales representative, was a pleasure to work with. He was so knowledgeable and helpful during the whole process. Jennifer, the financial specialist, was also very friendly, professional and very informative. I liked that no one was pushy.
Bought a new Beach Cruiser 4x4 over the weekend at Ron Carter. Best experience in over 10 years! Salesperson knew all models bumper to bumper. Juan Casas showed me 5 Chevys within my budget it so difficult to make a choice they were all so Gorgeous! The Financial Office gave me a deal of a Lifetime! And it didn't take several hours like over at Monument Chevrolet. Ron Carter had me in that financial office loan approved, warranty, an absolute low APR rate, and paid top dollar for my trade in all in just 30 minutes. I was off to the beach for Spring Break in no time. My advice hurry to Ron Carter Chevrolet for "Truck Month" to get your deal. They treated me like family and gave me an Awesome 4x4 Chevy digital dash I felt I was in Star Wars!
Ron Carter and the sales team made the experience a very good one. Andre Scott was professional and got right to the issues and worked to create a win / win deal. Shout out to Aldo who helped moved all my belongings from old to new truck!
Awesome sales team. John G. did an outstanding job getting us a great vehicle. They had just posted it as coming soon a day before. It was my wifes birthday, we called and made a deal on the phone and was able to pick it up just before closing. I know that took a lot of work from different people and we are very thankful and happy. Probably the fastest we have ever signed the paperwork and drove off the lot.
They had a huge selection and the sequoia of my dreams! John is sales was awesome! He showed me all the features and made the process super easy! Service also did a great job with shuttling me back and forth!