See what our customers are saying about their experience with ZT Automotive.
I had a very enjoyable experience purchasing my new truck at Ron Carter Chevrolet. Everyone from my salesman Len, to the receptionist, finance mngr, and general mngr, was very pleasant to deal with. There was no pressure, just friendly conversations that led to me getting the deal I was looking for. I would definitely return if I need another vehicle.
If you're going to go through the hassle of buying a new Mazda, I would definitely consider redirecting everybody to this location... Even if it's an hour away. We live in the Perdido area of Pensacola and even though we have a Mazda dealership closer, the way we were treated and Fort Walton made us feel like royalty. It may be a small dealership in comparison, but what they lack in size they make up for in service.. The manager Steve and his staff are top notch and even though it's a over an hour drive for us, we are looking forward to our 2 free oil changes this year... I will update this post once we see how service is going to compare to our sales treatment. Thanks again to all the staff at fort Walton Beach Mazda, excellent job!
We had a great experience at Ron Carter. Sammy, our sales rep, was absolutely amazing. It was the best car buying experience that we have had! Sammy was not a pushy car salesman, he listened to what we needed and delivered. Strongly recommend Ron Carter and Sammy.
We absolutely had the best experience with Matt and Vance. Matt was so good to our daughter. We knew we had to use him for our new car. I would recommend them to anyone. Definitely a 5 star experience.
I bought two cars same day, probably the easiest buying process in the shoals. GM(Rob) stepped in big time to help make sure I left a satisfied customer. I will definitely be buying here again when the time comes back around to upgrade.
Needed a diagnosis for small oil leak. I got in at my appointment time. Service writer Anthony was understanding of the situation and offered a solution to further resolve the issue. Waiting area was neat clean, restroom clean and roomy. Service technician was in my opinion very thorough
I had a great experience with Gus Bauer at Ron Carter in Alvin! He took great care of my Ford Transit van and got my oil change done quickly and efficiently. Friendly, professional, and great service all around. Definitely appreciate getting me back on the road without a long wait. Highly recommend Gus and the team at Ron Carter!
Byron Green is THE reason I went to Singing River. At one point during the buying process, I was so disappointed because I thought the deal wasnt going to happen. Byron personally advocated for me and figured out what needed to be done. I am now back in my dream car, a Toyota 4Runner, and doubt I will be in the market for a vehicle anytime soon. However, if I am, Im going straight to Byron. Not only does he uphold the highest integrity in business, hes also a great human outside of his professional environment. I wish I could provide more business for him, but he found my perfect vehicle and itll be a while until I need him again. So, please go see him!!!
I had an amazing experience with Mercedes-Benz of Fort Walton Beach, but Carla truly made it exceptional. She is the kind of salesperson you hope to find when making such a big purchase. If I could give her more than 5 stars, I would. Ill absolutely be recommending her to anyone I know looking for their next car. I also have to give a huge thank you to Russell and Dre. They were both extremely welcoming and made me feel comfortable throughout the process, especially when I was still trying to figure out what direction I wanted to go in. I never felt judged for asking questions or pressured into making a decision. Everyone made the experience feel relaxed, professional, and genuinely enjoyable.
Andrea Montalvo
2026-8-20
Jackie and Conner are great additions to the team. The entire staff made us feel welcome and made our purchase extremely smooth sailing. We got there at 4:30, we were driving off the lot by 6:00. They are extremely helpful and by far the best car dealership I have come in contact with! 10/10 would recommend!
I finally bought my first brand new car from Len at Ron Carter - Alvin. I went in with a list of must haves and Len was able to find exactly what I wanted. Then on top of that he was able to get me a very good deal well below sticker price.
My wife and I recently purchased a BMW 430i Gran Coupe, and we had a great experience working with Chris Williams. From start to finish, Chris was professional, knowledgeable, and easy to work with. He took the time to answer our questions, made sure we understood all of our options, and never made us feel pressured or rushed. What really stood out was how smooth and straightforward Chris made the entire buying process. He treated both my wife and me with respect and made sure we were comfortable with everything before we drove off the lot. We absolutely love our new car and couldnt be happier with the experience. If youre looking for a BMW and want a salesman who is knowledgeable, personable, and actually makes buying a car enjoyable, I highly recommend asking for Chris Williams. Well definitely be looking for him again when its time for our next BMW.
Gabriel was great to work with. Honest, up front and very responsive to calls and texts during the process. Highly recommend him and Ron Carter. Furthermore we got the very best deal. I shopped 140 trucks over 10 weeks and watched the market very diligently. They made a deal with me and no one would touch it. Very much appreciate a sales person and dealer that truly worked to EARN my business.
Everyone is extremely nice and helpful. I have been very happy with my purchase and getting the maintance done. I love being able to just schedule online. They get you in and out in no time.
I just bought my new car, and I couldnt be happier with the experience! I got an amazing price, a very low interest rate, and the best part is that I left the dealership with my license plate and everything completely ready!
I was assisted by James, and the director, who is also named James, just like my son! They were both absolutely wonderful: very professional, intelligent, attentive, and helpful throughout the entire process. They made everything easy, fast, and stress-free. Thank you, James and James, for the excellent service and for making this experience so special! I highly recommend them to anyone looking to buy a car!
Priscila Belens
2026-8-15
I want to send a quick Thank You to the sales team at the Ron Carter Alvin location! I am currently working a job in Bar Harbor Maine and saw a vehicle I wanted. Reached out to the sales team, application was super easy and the process from start to finish was completed within five hours. I signed my documents for my 2024 Lexus RX350 before the end of my work day! Thank you T Gittens and the finance department for making the process so easy, even with me being all the way in New England. Im a Texas girl at heart and proud of the service I received. You guys did an EXCEPTIONAL JOB
I used the GM service department several years ago and had a few issues. In July 2026 I returned to give them another try. I had my '24 Sierra Denali serviced and found the service impeccable. My service advisor, James, was absolutely incredible and met every one of my needs. The service technician did not try to upsell unnecessary services and even sent me a personally narrated video of the services he performed. They have certainly gone to great lengths to provide an excellent level of customer service and it shows. Thank you - see you on my next scheduled service interval.
John Wilson was my salesperson. I live 2 1/2 hrs from Florence Al . His personality , knowledge of the vehicle was straight across the board excellent.
We made all the arrangements over the phone or by email or text. Unlike other dealerships that I have traded with over the years, I was never made to feel as if I was being pressured into making any decision whatsoever regarding this vehicle. After working 36 years in the medical field, I feel like Im a pretty good judge of character and I can tell you that Johns character is respectful and kind To his customers.(On a lighter note, hes an excellent multitasker and never missed a beat with his customer)lol. I urge anyone thats looking for a new vehicle or preowned to contact Singing River Nissan and ask for John Wilson. You will not be sorry.
They were so nice and amazing.They helped me in every way they could and did awesome mechanic work.My car runs good as new. They found the problem and was fixed within a day and half. I will bring all my maintenance and mechanical needs to them. Thank you so much Christopher Johnson and Brian Thompson yall did amazing work
Kenya was amazing, sweet, and professional. He got me in my truck for a great price and then Duane in Finance even got it down $100 more dollars a month before we were done. I bought a trade-in and they said they noticed the battery not cranking well and put a brand new one in while I was doing paperwork. Everyone is professional and seem very happy to help people.
Outstanding leadership and support, no hassle, straight forward I would recommend to anyone to go to Singing River Honda, personally drove an hour and half to go there and so glad I did.. Salesman Conner Kimbrough rated 5 stars. I love my 2026 CRV TrailSport..