See what our customers are saying about their experience with ZT Automotive.
Needed a diagnosis for small oil leak. I got in at my appointment time. Service writer Anthony was understanding of the situation and offered a solution to further resolve the issue. Waiting area was neat clean, restroom clean and roomy. Service technician was in my opinion very thorough
I had an amazing experience with Mercedes-Benz of Fort Walton Beach, but Carla truly made it exceptional. She is the kind of salesperson you hope to find when making such a big purchase. If I could give her more than 5 stars, I would. Ill absolutely be recommending her to anyone I know looking for their next car. I also have to give a huge thank you to Russell and Dre. They were both extremely welcoming and made me feel comfortable throughout the process, especially when I was still trying to figure out what direction I wanted to go in. I never felt judged for asking questions or pressured into making a decision. Everyone made the experience feel relaxed, professional, and genuinely enjoyable.
Andrea Montalvo
2026-8-20
Jackie and Conner are great additions to the team. The entire staff made us feel welcome and made our purchase extremely smooth sailing. We got there at 4:30, we were driving off the lot by 6:00. They are extremely helpful and by far the best car dealership I have come in contact with! 10/10 would recommend!
I finally bought my first brand new car from Len at Ron Carter - Alvin. I went in with a list of must haves and Len was able to find exactly what I wanted. Then on top of that he was able to get me a very good deal well below sticker price.
My wife and I recently purchased a BMW 430i Gran Coupe, and we had a great experience working with Chris Williams. From start to finish, Chris was professional, knowledgeable, and easy to work with. He took the time to answer our questions, made sure we understood all of our options, and never made us feel pressured or rushed. What really stood out was how smooth and straightforward Chris made the entire buying process. He treated both my wife and me with respect and made sure we were comfortable with everything before we drove off the lot. We absolutely love our new car and couldnt be happier with the experience. If youre looking for a BMW and want a salesman who is knowledgeable, personable, and actually makes buying a car enjoyable, I highly recommend asking for Chris Williams. Well definitely be looking for him again when its time for our next BMW.
Gabriel was great to work with. Honest, up front and very responsive to calls and texts during the process. Highly recommend him and Ron Carter. Furthermore we got the very best deal. I shopped 140 trucks over 10 weeks and watched the market very diligently. They made a deal with me and no one would touch it. Very much appreciate a sales person and dealer that truly worked to EARN my business.
I just bought my new car, and I couldnt be happier with the experience! I got an amazing price, a very low interest rate, and the best part is that I left the dealership with my license plate and everything completely ready!
I was assisted by James, and the director, who is also named James, just like my son! They were both absolutely wonderful: very professional, intelligent, attentive, and helpful throughout the entire process. They made everything easy, fast, and stress-free. Thank you, James and James, for the excellent service and for making this experience so special! I highly recommend them to anyone looking to buy a car!
Priscila Belens
2026-8-15
I want to send a quick Thank You to the sales team at the Ron Carter Alvin location! I am currently working a job in Bar Harbor Maine and saw a vehicle I wanted. Reached out to the sales team, application was super easy and the process from start to finish was completed within five hours. I signed my documents for my 2024 Lexus RX350 before the end of my work day! Thank you T Gittens and the finance department for making the process so easy, even with me being all the way in New England. Im a Texas girl at heart and proud of the service I received. You guys did an EXCEPTIONAL JOB
I used the GM service department several years ago and had a few issues. In July 2026 I returned to give them another try. I had my '24 Sierra Denali serviced and found the service impeccable. My service advisor, James, was absolutely incredible and met every one of my needs. The service technician did not try to upsell unnecessary services and even sent me a personally narrated video of the services he performed. They have certainly gone to great lengths to provide an excellent level of customer service and it shows. Thank you - see you on my next scheduled service interval.
John Wilson was my salesperson. I live 2 1/2 hrs from Florence Al . His personality , knowledge of the vehicle was straight across the board excellent.
We made all the arrangements over the phone or by email or text. Unlike other dealerships that I have traded with over the years, I was never made to feel as if I was being pressured into making any decision whatsoever regarding this vehicle. After working 36 years in the medical field, I feel like Im a pretty good judge of character and I can tell you that Johns character is respectful and kind To his customers.(On a lighter note, hes an excellent multitasker and never missed a beat with his customer)lol. I urge anyone thats looking for a new vehicle or preowned to contact Singing River Nissan and ask for John Wilson. You will not be sorry.
They were so nice and amazing.They helped me in every way they could and did awesome mechanic work.My car runs good as new. They found the problem and was fixed within a day and half. I will bring all my maintenance and mechanical needs to them. Thank you so much Christopher Johnson and Brian Thompson yall did amazing work
Kenya was amazing, sweet, and professional. He got me in my truck for a great price and then Duane in Finance even got it down $100 more dollars a month before we were done. I bought a trade-in and they said they noticed the battery not cranking well and put a brand new one in while I was doing paperwork. Everyone is professional and seem very happy to help people.
Rudi is simply the best! He was incredibly patient throughout my entire car-buying process and took the time to explain absolutely everything, making sure I felt comfortable every step of the way. Even after the purchase, he has continued to check in and make sure everything is going well, which shows how much he truly cares about his customers. I absolutely love my BMW X3, and its all thanks to Rudi! If youre looking for someone who is honest, knowledgeable, and genuinely committed to helping you, I cant recommend him enough. Thank you, Rudi, for making this such an amazing experience!
This five-star review is for Ever Alvarado, whose customer service was outstanding. I brought my BMW in for a mechanical inspection, and from start to finish, Ever was patient, professional, and a pleasure to work with. He took the time to answer my questions, kept me updated throughout the process, and communicated clearly every step of the way. One thing I especially appreciated was his willingness to work directly with my warranty company to help maximize my coverage. Thanks to his persistence and attention to detail, the warranty covered the majority of my repair costs, which I truly appreciated. Exceptional customer service can turn a stressful situation into a manageable one, and thats exactly what Ever did. He treated me with respect, never made me feel rushed, and demonstrated the level of professionalism you hope to find when servicing a luxury vehicle. If youre taking your BMW to this dealership for service, I highly recommend asking for Ever Alvarado. He earned this five-star review through his dedication, communication, and genuine commitment to helping his customers. Thank you, Ever, for making the experience such a positive one!
I had an amazing experience with the maintenance team today! They were incredibly professional, communicative, and worked so well with me throughout the entire process. They made everything easy and were able to give me the best deal, which I truly appreciated. A special thank you to Andrewhe went above and beyond to help me. He genuinely put his all into making sure everything was taken care of and that I was happy with the outcome. Its clear he really cares about his customers and takes pride in his work. I couldnt be more grateful for the outstanding service. Highly recommend!
From answering the phone call from me, Marisa Nickle, the internet sales administrator was extremely kind, pleasant and knowledgeable. My salesman, Koran Avci, was so patient, kind and generous with his time. His presentation of the car and patience with the whole process was stress free. Several managers quietly introduced themselves, assuring my satisfaction with the process and ensuring quality service. I was an out of state buyer, and they allowed me a 3+ hour test ride without any hoops for me to jump through or requirements besides my basic info. Kass Lee, spoke with my wife and I concerning any issues, and available packages that were offered. Several services were surprisingly offered free, which I happily accepted. I had a few concerns, one having the car held there for 2 weeks until I could pick it up, and there was no problem with that. I would give them an 11 overall score if I could, It actually was a bit surreal, without any pressure and unlimited patience and service. I went to this dealership to purchase the car I saw from a presentation on the internet. I left with a great respect of how this dealership begins a relationship of the car with the customer, and because of their process, it is finalized with Me saying I want this car
I had an amazing experience with the maintenance team today! They were incredibly professional, communicative, and worked so well with me throughout the entire process. They made everything easy and were able to give me the best deal, which I truly appreciated. A special thank you to Andrewhe went above and beyond to help me. He genuinely put his all into making sure everything was taken care of and that I was happy with the outcome. Its clear he really cares about his customers and takes pride in his work. I couldnt be more grateful for the outstanding service. Highly recommend!
Allison Ansted acro_allie111
2026-7-17
From the time I filled out an application online and I found the one that I like I left work after talking to tanner who was very nice Landon jones was my salesman and he went out of his way to help us Landon was very sweet and Patient Kenn had us approved by the next morning I look forward to going back to see them and I absolutely love my Nissan armada.
Christy Springer
2026-7-10
First time using the mobile service thanks to my friend, Glenda, advising me about it. It was SO convenient and fast. They came to my work and brought me the keys to my Tundra when finished. Jacqualynn was very helpful to set the appointment up and MICK WAS GREAT!!!! So friendly and came earlier than my appointment time. This was a GREAT experience and will definitely be using this service in the future. Highly recommend using the Mobile Service.
Brittney Nichols
2026-7-10
I drove 9 hours to Toyota of Fort Walton Beach to purchase my 2024 BMW 430i Convertible because they had the exact spec I had been searching for. The trip was absolutely worth it! From the moment I arrived, the team was incredibly friendly, welcoming, and professional. The entire buying process was unbelievably smooth and efficient. I was in and out in about an hour and a half, if that. Before I knew it, I was moving my luggage into my new car and getting ready for the drive home. Everyone made the experience stress-free and enjoyable. There was no hassle, no unnecessary delays, just excellent customer service from start to finish. I couldnt have asked for a better car-buying experience. If youre considering buying a vehicle, even if you have to travel a long distance like I did, I would absolutely recommend Toyota of Fort Walton Beach. They made the entire experience easy, fast, and memorable. Thank you again to the whole team!
I drove 9 hours to Toyota of Fort Walton Beach to purchase my 2024 BMW 430i Convertible because they had the exact spec I had been searching for. The trip was absolutely worth it! From the moment I arrived, the team was incredibly friendly, welcoming, and professional. The entire buying process was unbelievably smooth and efficient. I was in and out in about an hour and a half, if that. Before I knew it, I was moving my luggage into my new car and getting ready for the drive home. Everyone made the experience stress-free and enjoyable. There was no hassle, no unnecessary delays, just excellent customer service from start to finish. I couldnt have asked for a better car-buying experience. If youre considering buying a vehicle, even if you have to travel a long distance like I did, I would absolutely recommend Toyota of Fort Walton Beach. They made the entire experience easy, fast, and memorable. Thank you again to the whole team!